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Hospitality & Tourism Management: Lunch & Learn Series
April 15 @ 10:00 am - 2:00 pm
The free Hospitality Lunch and Learn Series is intended to benefit local communities and businesses in the hospitality sector. The trainings will cover all aspects of remarkable customer service, how to create a dining room menu that stands out, leadership skills for hospitality managers, and how to improve your restaurant’s profitability without sacrificing quality.
These trainings are provided free to the public thanks to the Claude Worthington Benedum Foundation in partnership with the Appalachian Regional Forest Heritage Area.
Building A Positive Work Climate | Monday, April 15, 2024 | 10 a.m. – 2 p.m. | At Canaan Valley Resort & Food | It is a fact that in business, customer relations mirror employee relations. Join us as we share proven techniques that build employee satisfaction, thereby improving the guest experience. This interactive session will highlight boosting morale so that employee turnover is reduced and your exceptional staff members want to stay.
RSVP By April 8, 2024, by calling 304-434-8000 ext. 9253 or email WorkforceEd@easternwv.edu