Administrative Medical Assistant

This course prepares students to function effectively in many of the administrative and clerical positions in the healthcare industry.

Program Overview

This course prepares students to function effectively in many of the administrative and clerical positions in the healthcare industry. Administrative Medical Assistants, Medical Secretary, Medical Records Clerk, and Health Unit Coordinators are all positions in great demand. Administrative medical assistants update and file patients' medical records, fill out insurance forms and arrange for hospital admissions and laboratory services. They also perform tasks less specific to medical settings, such as answering telephones, greeting patients, handling correspondence, scheduling appointments, and handling billing and bookkeeping.

This program covers important background information on anatomy and physiology, medical terminology, insurance billing and coding, medical ethics, customer service, and legal aspects. This program is intended to provide students with a well-rounded introduction to medical administration so that a student can gain the necessary skills required - to either obtain or advance to a health care administration position.

Program Schedule

Five Weeks. Two Evenings/Week, 6:00 PM - 9:00 PM. Two Saturdays, 9:00 AM - 3:00 PM.

Courses include Medical Terminology and Medical Administration.

Program Costs


*Rates include books and supplies. Rates are for 2023-2024 and are subject to change. Financial aid is available for those who qualify.


Students who successfully complete the program are eligible to sit for the National HealthCareer Association (NHA) Certified Medical Administrative Assistant (CMAA) exam. The exam is offered at Eastern WVCTC on select dates.

Meet Your Instructor

Barbara Harper, Moorefield Instructor

Barbara Harper has been in the medical field for 38 years. For the past 33 years, she has been at Love Memorial Clinic, where she is now the office manager, payroll clerk and accounts payable clerk. She began teaching at Eastern in January 2022.

"It's very rewarding to be part of the next generation in the medical field," Harper said. " I enjoy and cherish the friendships that I have made and hope to make more through the years."

Harper enjoys cooking, canning, tailgating, gardening and spending time with her friends and family.

Barbara Harper

Stephanie Burns, Tucker County High School Instructor

Stephanie Burns began teaching at Eastern in fall 2019. She teaches the Allied Health Program at Tucker County High School.

"I enjoy seeing a student's face when they get that 'aha!' moment and truly understand they are where they need to be going in the health care field," Burns said. "I live on a farm and can't wait to retire there and enjoy my morning coffee on my back porch every day."

Stephanie Burns

Stormie Troxal, Elkins Instructor

Stormie Troxal begin teaching at Eastern in 2021 and is a nurse educator at the United Hospital Center by day.

"I love watching students grow," Troxal said. "They leave different people in just 16 short weeks, and gain so much confidence in themselves and their skills."

Outside of teaching, Troxal is also a student herself. She is currently studying to obtain her master's degree in nursing education. As a Mom of two with a husband in medical school, she certainly stays busy!

Stormie Troxal